3.1 We aim to deliver most of the items displayed on the web site within 5 working days in the UK and up to 11 working days within the EU, however if the item is large or heavy delivery will be up to 21 working days. Special orders (special customer requests, non standard engines etc...) up to 6 weeks.
3.2 A signature will be required as proof of delivery.
3.3 We aim to hold stock of all items illustrated on our website. However, at times of exceptional demand, delivery time may be extended (bank holidays, large heavy items, weather condition etc…). will not be liable for any loss caused to you by late delivery.
3.4 There may be unforeseen circumstances under which it is not possible for us to supply a product at all. If this occurs, it may be necessary for us to cancel orders for that product. We will refund or cancel your payment, but we can't accept liability for any other loss or damage arising as a result.
3.5 Machinery will be send via our parcel pallet service, costs may vary depending on dimensions, weight, etc..., and are different for each machine. Please do not hesitate to contact us regarding this. Our usual (not guaranteed) charges are: 100-250kg within UK £50-£60 GBP, 250-350KG standard pallet £55-£65GBP within the UK, 350-550KG £65-£85GBP standard pallet within the UK, over 600KG please ask for individual price. PLEASE READ THIS Carefully. If you do return an item, we charge you for importing it to United Kingdom. Importing fees may vary depending on weight, dimensions etc... please read 1.4 and 1.5
3.6 Do not sign for the goods unless you are completely satisfied that no damage has occurred. If you sign for the goods without checking the item and later find damage, we will not be responsible for it.
Any damages should be noted on the consignment note of the driver. You can do this by writing "DAMAGED" on the driver’s delivery sheet, or in the box where you sign on a PDA. "Unchecked" will not be accepted by us or the carrier.
Any shortages or damages must be notified to us within 24 hours or we will not be held responsible.
Every precaution is taken to ensure safe arrival, however, damages do occur from time to time. We ask you to check everything thorough out as you are responsible for checking the goods as they arrive. As soon as the parcel is signed for, we are no longer responsible for it (with regards to claiming for damages).